Service Desk and FMS
Inorder to provide proactive support across your IT environment, BNS provides various Service Desk and FMS to its clients. BNS provides following services to its clients with an objective of managing infrastructure from availability, manageability and performance perspective.
- End User Support for Desktop Environment- (Installation, Configuration, Client Application, Trouble Shooting etc.)
- Establishment of Central IT Service Desk( Call Life cycle management-Logging/tracking/resolution , Knowledge Base (FAQ) management)
- IT Assets Management – Tracking , Maintenance of Desktops and other assets
- Software License Management-Microsoft and other Business Application
![computer-2851285_1280 computer-2851285_1280](https://bnsinfovision.com/wp-content/uploads/2020/12/computer-2851285_1280-400x300.png)
End-user Support for Desktop Environment
- Installation
- Configuration of Desktops
- Client Applications
- Trouble Shooting
IT Assets Management
![pexels-snapwire-618613 pexels-snapwire-618613](https://bnsinfovision.com/wp-content/uploads/2020/12/pexels-snapwire-618613.jpg)
![pexels-adam-sondel-1466609 pexels-adam-sondel-1466609](https://bnsinfovision.com/wp-content/uploads/2020/12/pexels-adam-sondel-1466609.jpg)
Software License Management
Establishment of Central IT Service Desk
![io-centers-2673317_1920 io-centers-2673317_1920](https://bnsinfovision.com/wp-content/uploads/2020/12/io-centers-2673317_1920-400x300.jpg)